Hello Members!
In the midst of another surge of the pandemic and the busy start of the New Year, we find ourselves facing another period of uncertainty. As we continue to navigate this “new normal,” our community has been a source of support so many of our members. We have found new ways to come together and we want to take a moment to offer a heartfelt thank you to all members of the LTRI.
Whether you have recently joined the Kinesensics community or have been a member for a decade, we are so grateful for your presence, contributions, and commitment to the evolution of Kinesensics and the growth of our organization.
You are the bedrock of the LTRI.
Many of you have received renewal notices and have already renewed for 2022. Some of you will be ready to renew in the coming weeks.
This year is the first time we have had a rolling renewal process on our ‘new’ membership platform.
There have been a few bumps.
Thank you for sticking with us as our volunteer team works out the kinks! Below please find an FAQ list as well as a short video that may help if you h ave any questions about this renewal process.
We look forward to another year of collaboration and growth with you!
With all kinds of good NRG,
The Membership Team!
Membership-Team@LessacInstitute.org
Q: What’s a recurring plan?
A: Glad you asked! This new option allows you to ‘set it and forget it,’ so to speak. If you select a “recurring” plan, your membership will automatically renew each year. Pretty great, right?
Q: If I sign up for a recurring plan can I cancel and/or change my payment method?
A: Yes, you can cancel at any time and change your payment method before your next renewal date.
Q: Will I get notice before my recurring plan renews each year?
A: Youbetcha! You will receive notice 7 days before your plan automatically renews.
Q: What’s an “annual” plan
A: An annual plan requires your manual renewal every year. Everyone was on an “annual” plan for 2022.
Q: How do I renew my current annual plan if I don’t want a recurring plan?
A: Please log into your account after the expiration date and locate the “rejoin” link.
Q: Can I renew before my plan expires?
A: Yes and No. If you are on an annual plan and wish to remain on it for 2022, you can’t renew until after the expiration. However, you can sign up now with a new “Recurring Plan” (see video)
Q: I already renewed to a recurring plan and I still got a notice that my plan had expired! What gives?
A: Sorry about the confusion! If you moved from an annual plan to a new recurring plan this year, technically, your old annual plan did expire and you will receive notice. But don’t worry.
Q: I really have no idea when my plan expires. How do I check that?
A: Locate the “Log in” button on the lower right hand of the Lessac website. Log In and then click “My Account.” You can watch the short video above for how to access.
Q: I am an international member in an area where the currency exchange rate is prohibitive. How should I renew?
A: Please email membership-team@lessacinstitute.org for country codes.
Q: I am experiencing economic hardship but would like to remain a member. How should I renew?
A: Please email membership-team@lessacinstitute.org for options.
Q: I still have questions. What should I do?
A: We’ve got you. Please email membership-team@lessacinstitute.org if you still have questions.
Q: I am interested in helping to subsidize membership for international plans and/or those experiencing economic hardship.
A: Well, that’s great! If you would like to contribute to supporting this endeavor, please donate any amount to the LTRI General IDEA Fund today!
Q: Oh no! I’m a Certified Trainer and/or Practitioner and I let my plan expire! Is my profile deleted?
A: Do worry. It’s safe. Please renew as soon as possible. Your profile will take approximately 24 hour to re-appear in our trainer directory.
Q: I accidentally signed up for the wrong plan. What now?
A: It happens. No problem. Please email membership-team@lessacinstitute.org and we’ll help.
